Refund policy

Because our products are perishable and often cut-to-order, Hive & Petal does not offer refunds or returns once an order is placed.

If your product arrives damaged or defective, please contact us within 24 hours with your order number and photos. Validated claims will receive a replacement or store credit, depending on product availability.

Event tickets, workshops, CSA shares, and private bookings are non-refundable, but may be eligible for rescheduling or credit when allowed by the event or service policy.